Services
- Brand Strategy
- Brand Messaging
- Brand Development
- Customer Journey
- Social Strategy
- Content Campaigns
Tidal Wave - Case Study
Tidal Wave uses proprietary technology and award-winning customer service to fuel their rapid growth. This magic formula has allowed them to expand to over 170 locations. During the early phases of growth, we worked with Tidal Wave to reimagine the visual language and reengineer the customer journey. From the symbols and iconography that help customers understand the various aspects of each wash to the overarching aesthetic and voice that serves as the connective tissue of the Tidal Wave brand experience, every element was crafted into a cohesive system that helped propel growth.
